Help & FAQ

Last updated: 2024-07-08

XXXfolio Help & FAQ

1. Getting Started

  • How do I create an account? To create an account on XXXfolio, simply click on the 'Sign Up' button and fill in the required details. Depending on our platform settings, you may need to verify your account to start posting content.

  • What are the requirements for verification? Verification requirements may include a valid government-issued ID and a profile photo. This process ensures the authenticity and security of our creators and users.

2. Posting Content

  • How do I make my first post? Once your account is set up, go to the 'Create Post' page. Here, you can upload media by dragging and dropping files into the text area or by clicking the file icon. You can then add descriptions, set prices for pay-to-unlock content, or categorize your posts.

  • What type of content can I post? XXXfolio supports a variety of media, including photos, videos, and written posts. All content must comply with our guidelines and terms of service.

3. Subscriptions

  • How do subscriptions work? Users can subscribe to their favorite creators to access exclusive content. Subscriptions are billed monthly, and users can interact with creators through live messenger.

  • Can I cancel my subscription? Yes, subscriptions can be canceled at any time through your account settings.

4. Earnings and Withdrawals

  • How do I earn money on XXXfolio? Creators earn from monthly subscriptions, individual pay-to-unlock posts, bundles, offers, and tips from fans.

  • How and when can I withdraw my earnings? Withdrawals can be requested any time once you reach the minimum threshold. We currently offer payouts through PayPal and Bank Transfers. All transactions undergo a manual two-factor check for added security.

5. Geolocation and Privacy

  • How does geolocation work? Our IP geolocation feature allows creators to restrict or grant access to their content based on viewers' countries.

  • Can I hide my content from certain countries? Yes, you can select countries to block when uploading content to ensure privacy and control over your audience.

6. Reporting and Blocking

  • How do I report inappropriate content or behavior? To report a user or post, click the three dots icon on their profile or post and select 'Report'. Our admins will review and take necessary actions promptly.

  • What if I want to block a user? You can block users by visiting their profile, clicking on the three dots icon, and selecting 'Block'. This will prevent them from viewing your content or contacting you.

7. Safety and Security

  • How does XXXfolio keep my information safe? We employ advanced security measures to protect your personal information and ensure the integrity of your content. Your data is encrypted, and our servers are secured against unauthorized access.

8. Customer Support

  • How do I get help if I need it? Our dedicated customer support team is here to help you with any issues or questions. Contact us through our support form or email us directly at support@xxxfolio.com for assistance.

9. Content Guidelines

  • What kind of content is permitted on XXXfolio? XXXfolio allows the sharing of nude content within the bounds of our terms and community guidelines. Content should be tasteful, consensual, and created by the posting member. Creators are encouraged to express themselves freely, provided they do not violate any platform rules or applicable laws.

  • Are there any content restrictions on XXXfolio? Yes. We do not permit illegal content, including but not limited to non-consensual acts, underage individuals, violence, bestiality, or any other content that violates local or international laws. We also prohibit the posting of private information without consent, hate speech, and content that incites violence or discrimination.

  • How does copyright affect my content on XXXfolio? As a creator, you are responsible for ensuring that you have the right to post the content on our platform. This means you must either own the content or have permission from the copyright holder to post it. Unauthorized use of copyrighted material is prohibited and can result in content removal and/or legal action.

  • What are XXXfolio's community standards? Our community standards promote respect, legality, and ownership. We expect all users and creators to adhere to these principles when interacting on the platform. Any content or behavior that undermines these standards is subject to review and potential enforcement action.

  • What should I do if I see content that violates the guidelines? If you come across content that you believe violates our terms or guidelines, please report it immediately through our designated reporting system. Our team will review the report and take appropriate action, which may include content removal and account sanctions.

  • How does XXXfolio enforce these content guidelines? We actively monitor the platform and investigate reports of violations. Our enforcement measures include issuing warnings, removing content, suspending accounts, and, where necessary, involving law enforcement to handle severe breaches of conduct or illegal activity.

10. Technical Support

  • Who do I contact for technical issues? support@xxxfolio.com

11. Payment Information

  • What payment methods can I use on XXXfolio? XXXfolio is dedicated to offering secure and convenient payment options. We currently accept debit and credit cards through Stripe, PayPal, and bank transfers. This range of payment methods is designed to cater to the preferences of our diverse user base, ensuring a smooth transaction process.

  • How do I set up my preferred payment method? During the checkout process, you will be prompted to choose your payment method. If you select Stripe, you'll be asked to enter your card details. For PayPal, you'll be redirected to log in to your account to confirm the payment. For bank transfers, instructions will be provided on how to proceed with the transfer.

  • Is my payment information secure on XXXfolio? The security of your financial information is of utmost importance to us. All payment information is encrypted and processed through secure gateways. We do not store sensitive payment details on our servers to ensure your data's safety.

  • Can I change my payment method after making a transaction? Yes, you can change your payment method for future transactions at any time by updating your payment settings in your account. However, already processed transactions cannot be altered.

  • What should I do if I encounter issues with my payment? If you experience any problems during the payment process, please reach out to our customer support team immediately. We are here to assist you in resolving transaction-related issues promptly and efficiently.

12. Creator and User Conduct

  • What is XXXfolio's stance on user conduct? XXXfolio is committed to fostering a respectful, inclusive, and safe community. We expect all users and creators to treat one another with respect and dignity. Harassment, bullying, and discrimination are strictly prohibited and may result in account suspension or termination.

  • Are there content restrictions I should be aware of as a creator? While we support the freedom of expression and the sharing of nude content, we require that all content uploaded to XXXfolio complies with our community guidelines, terms of service, and applicable laws. Creators must own the rights to any content they post and ensure that all individuals depicted have consented to be featured and are of legal age.

  • How should users engage with creators? Users should interact with creators in a courteous and respectful manner. Any behavior deemed offensive, threatening, or coercive will not be tolerated. We encourage positive interactions that respect the boundaries and consent of all individuals involved.

  • What happens if the code of conduct is violated? Violations of our code of conduct will be taken seriously. Depending on the severity, XXXfolio may take action ranging from warnings to account suspension and reporting to law enforcement if necessary. We reserve the right to remove any content that violates our guidelines without prior notice.

  • How can I report conduct that violates XXXfolio's guidelines? If you encounter content or behavior that breaches our community standards, please use the reporting feature available on the platform or contact our support team directly. We are dedicated to maintaining a platform that upholds the highest standards of user conduct and content.